fake goods refund

[jim3bob]

We have purchased ghd hair straighteners on line. Unfortunatley the web-site turned out to be selling fake goods. As we paid by credit card,are we entitled to a refund.Thanks

[society]

Why not contact your credit card company and ask them? They'd give you the right answer.

[Buenchico]

Your right to claim against the credit card company only exists when the payment is for over £100 (and for less than £30,000):
http://www.which.co.u...umer-credit-act-1974/

Chris

[sara3]

have you asked the website for a refund?

[chazza]

Yes your credit card company should be able to get it back. It depends on the company whether it will be able to reclaim smaller amounts, i got £23 back once from mine (smile.co.uk)