Dear Robert
No problem! I'm sorry to be late in responding and so I hope you pick this up.
At the top of the page, it says: Enter your question here. If you do that, AB will pick it up as your particular thread. Put in details of your puzzle, and then ask the question with any information you have, eg, number of letters and any that you have in place already.
All the best
writesbad.
PS I notice that you always say "thank you" for the help you receive. This is very much to your credit.