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After re-reading the replies again, and seeing the newer ones, thanks Tambo, Red and NJ, im reassured that it wasn't me being all mardy over something trivial, im glad others saw it as did and were equally appalled.
Nice also to know that the majority of us, at least in AB Land aren't dragging our children up with scant regard for their emotional wellbeing as well as their physical. Especially when you're out and about and you hear the way some of these so called parents speak to their children, it's heartbreaking.
I was walking home, from work, tonight, and there was this harridan of a woman, with 3 kids alongside her, and one in a pushchair, screaming abuse at someone on the phone- awful for the children to hear and grow up around :-(