Failed standing order

[sallyann16]

As the owner of a martial arts school, do I have any comeback with the bank (Santander) when the standing order from one of my students repeatedly fails to go through? This has happened a number of times, despite my checking the correct details with the bank before sending the forms off.

[jno]

off the top of my head, I'd say it was the student's problem, not yours; his bank is refusing to carry out his instructions, but it's not your job to sort it out. You should just ask the student to find some other means of payment. (Maybe the money isn't coming through because he hasn't got it?)

[factor-fiction]

Whose bank do you think is at fault- your bank or the student's bank?
Has any reason been given?
Maybe the student's account didn't have sufficient funds?

[sallyann16]

Thanks chaps - will let you know what happens.

[e.crespo]

Since I changed my standing orders/direct debits to my Alliance and Leicester/Santander bank account I regularly have problems with my Kew Gardens, Historic Palaces, English Heritage etc annual subs. This is because my current account has one too many digits for the sto/dd set-up that organisations use, and the first 6 has to be dropped when entering the details.
After three years, Kew Gardens is still getting wrong, but promise me this will no longer be an issue. Has your student given you his account number and sort code to use? If so is this account number nine numbers long? It will have to be reduced to eight, and in my case dropping the first six of the double six that I assume all account numbers start with. Sorry if this over complicates the problem, but I have found it a real pain. jj