brothers ashes

slinky.kate | 16:54 Thu 31st Mar 2011 | ChatterBank

14 Answers

still not got them and they said they are ready,been e-mailing every day but there is no response,they are getting sent by royal mail and costing between £40/£60.no one can make the journey again to london.what do you think the next step should be?

the weakest link

Anatidaephobia

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ttfn

Is this the undertakers you are talking about kate?

sara3

can you phone and speak to someone? I'd hope the package (sorry, can't think of a better word) would be trackable.

slinky.kate

Question Author

they havent sent them cause they havent asked me to post the money up yet to pay for it.it is the crem. and the undertakers we have been e-mailing.

slinky.kate

Question Author

sara'hope he doesnt end up in Timbuctoo

DEN53

Slinky - I would bypass the undertakers and contact the relevant Local Authority Department yourself.

slinky.kate

Question Author

i think its ridiculous the time they're taking.so i might need to take yet another trip to london.

DEN53

Whereabouts in London, Slinky ?

ttfn

If you were otherwise satisfied with the service from the undertakers I would offer to pay up front and ask for a time to expect delivery. I imagine they may have been left waiting payment in similar circumstances before, who knows? Good luck - you really could do with closure now ♥

treetops1

When my fathers ashes came from Somerset they were sent to the Crem in Durham.Have they said where yours are going to.

slinky.kate

Question Author

there has been no contact from them