i swapped my tv-phone-broadband package from virgin to sky...

[stokemaveric]

the tv is fine the phone is fine..but i cannot access the internet..went through all the checks with their online ''help'' my pc is fine and set up right and now they tell me they will ring me up in 72 hours after they have investigated...im fuming...i should have stayed with virgin...sorry guys..rant over...

[redman41]

There is a lesson to learned here stokey 'If it aint broke dont fix it' !!!

[Bobbisox]

Stokey I am with Sky, I could sort out the precedure for you and post it if you wish

[stokemaveric]

you are right redman...it was the mrs really..she wanted the sky+ box and everything..ive had to bring my mobile dongle from work so i can access the internet..im not a happy bunny...

[stokemaveric]

thank you bobbi..i phoned them and we went through all the checks for my pc..i did the ethernet connection..the i.p address is right..my lan settings are ok..ive reset the router..in fact this is the second router they have sent because they said the 1st one they sent was from a ''faulty'' batch of 6,000 they have sent out grrrrrrrrrrrrr lol

[Bobbisox]

have you set your pop3 to 965
and your hmtp to 465

[stokemaveric]

what the heck is that bobbi??? lol

[stokemaveric]

dont blame you 10clarionst i wish id never bothered now..to be fair im not being charged but then again why should i???...its like me selling a conservatory to someone and then telling them i will install the windows next year lol....

[Bobbisox]

when you go to settings in your broadband, especially for email

also if you try checking all of the setting in your ip address which will be

192.168.0.1 open this up after pasting it in your toolbar, there you can see if your password is correct and other settings, check your passwrd with the one they provided for you

[Bobbisox]

click on settings when you go to the ip address

[stokemaveric]

im on the case bobbi...thank you x

[Bobbisox]

let me know if I can help you in any way Stokey x

[stokemaveric]

thank you bobbi.x

[gina32]

im with sky and i think itsgreat, no problems, touch wood!

[stokemaveric]

done all that bobbi and all to no avail...thanks anyway...im sure things will be ok when they get it sorted gina,,,,