HSBC

[wakeover]

I recently paid a 3 figure sum to HSBC against my credit card. I'd rang HSBC to get sort code and account no and sent off the dosh which they claim they never had because i failed to submit the card number. The sending bank Co-op say they sent it, HSBC say they would have sent it back but nobody is owning up to having it. This occurred in March, surely money can't get lost in the system. Any advice would be most welcome, thankyou.

[dzug2]

The money will be in a suspense account at one or other of the banks. Given that say 'would have' sent it back rather than actually sent it back it's more likely to be there.

You need to make a formal complaint to get them to investigate properly.

[dzug2]

sorry, that should be given that <<HSBC>> say....