TWR I've always respected your views, but I must beg to differ with you about Kwik Fit. I've used them many, many times and have never been 'ripped off' or told I need unnecessary work doing. If I ask for a brake check they always show me the problem if there is one, or tell me things are OK. I agree they do push their tyre sales a bit but that's all in my experience.
Their 'Oil Service' is unbeatable: Oil and filter change, all fluids topped up, all tyre pressures checked ( including spare) all lights, wipers, controls checked including battery charge etc etc. All for about £30. Takes half an hour to complete, with a signed check list with advisories. I've never been told I need anything that I don't need.
I'd welcome other people's experiences on this.
Cheers.
D By the way, I agree with the rest of your post !!