Windows 7 - email help!

[rivel]

I have just got my first laptop and am now trying to set up my email account.

At the moment my desktop PC has Windows Vista and I use Windows mail to send and receive emails with no problems.

The laptop has Windows 7.
Is Windows Live Mail a replacement for Windows mail?
I have tried to use it but it will not accept my user name and password for my ISP.
It's getting very frustrating.
Maybe I'm doing something stupid!!
I'm certainly not making any headway.
Does anyone have any suggestions please?

[Buenchico]

Windows Mail was used with Vista. (It was basically Outlook Express, rebranded after a few minor tweaks).

Windows Live Mail is Microsoft's most recent free email client.

A few things to check:
1. Remember that usernames and passwords are case sensitive. (So 'rivel' is different to 'Rivel') ;
2. Remember that some email providers require you to enter the first bit of your email address (i.e. the bit before the '@' symbol) as your username, whereas some others require you to enter the whole of your email address ;
3. Sometimes a message telling you that your username and/or password aren't recognised has nothing to do with either them. Are you sure that you've enter the correct POP3 and SMTP (or IMAP) server addresses?

Chris

[rivel]

Thanks Chris but I have double checked and triple checked these things but stiil no luck!

[Buenchico]

Try deleting the account completely and then creating it again. (I've absolutely no idea why that works but it sometimes does!)

[galeck1947]

It may be asking you to use your live ID to log on but I would as suggested delete your account and reinstall it.

[rivel]

Thanks again. Will give it another try. Failing that I'll contact ISP.

[rivel]

Success at last!
Thanks both.
I did as you suggested and for some reason this time it worked.
Keeping fingers crossed for now.