CONSUMER RIGHTS

[bluebird34]

I bought a dishwasher from a good local shop about a month ago. I have used it regularly every two or three days but today i put it on super wash and when it was finished the machine still had about an inch of water in the bottom. I do not anticipate any trouble when i ring the shop in the morning, but i would like to know what my options are considering it is such a short time since i bought it. The shop removed the old dishwasher and plumbed in the new one. Thank you, Janet

[The-Toff-]

Check there is nothing blocking the water from getting to the pump.

[pink-kittens]

Was it brand new? If it's new you are entitled to either a complete refund or replacement without questions. This is the law. Do not accept a repair on it
Do not start checking for anything either, you don't need to

However, if it is second hand I would need to look at your rights. Whilst your goods should be fit for the purpose I'm not sure if SOGA allows for replacement, refund or repair

[factor-fiction]

... or maybe the cycle hadn't actually finished?
Have you now managed to clear the water (by running another cycle)?

[EcclesCake]

I would suggest you first step is to read the trouble shooting guide in the handbook that came with the machine. Blockages etc are not manufacturing faults......

[bluebird34]

Thank you all for your prompt replies. I have done as Eccles suggested and read the handbook. It states that a small amount of water left in the bottom is normal and keeps the water seal lubricated. I checked again and and inch was a slight exaggeration, so I shall keep an eye on it for the next few washes and if still not happy will pop in and have a word with my supplier; i get so much help from this site so once again thank you all for taking the time x Janet