virgin media with incredimail cannot send mail

[encee]

cannot send mail thru incredimail.i can recieve mail. also cannot recieve virginmedia mail thru incredimail either

[Buenchico]

Incredimail is widely despised around here. It screws up your PC's registry and really irritates the people who receive emails sent with it. (Virgin Media isn't exactly popular either!)

However, do the following:
Go to Tools > Accounts
Highlight your Virgin Media account.
Click on Properties, then on the 'Servers' tab.
Check that the following details are shown:
The incoming mail server should be pop3.virginmedia.com
The outgoing mail server should be smtp.virginmedia.com
The account name must be your FULL email address
(I suggest deleting, and then re-entering your password).
'Log on using Secure Password Authentication' must NOT be ticked but
'My server requires authentication' MUST be ticked.

Correct as necessary. Click 'Apply' and 'OK'

Chris

[encee]

thanks but still not work.think it best to give up on this one as not worth it.

[Buenchico]

If you want to check a few other things, start as above but click on 'Advanced' instead of 'Servers'. There should be ticks in both of the 'SSL' boxes. The outgoing port should show 465. The incoming one should be 995.

But, as you've said, it might be simplest just to forget about it!

[encee]

tried all and now given up on this one.thanks for all the help even though its not a liked product.