whats wrong with my router

[pauline1948]

my laptop works fine with my router, until i put a security password in,even though i put the password in the laptop,it will not connect, if anyone can help i will be so grateful

[ChuckFickens]

Just to clarify,

You want help with an unknown computer, running and unknown version of Windows (or other OS) that won't connect to an unknown make and model of router?

[ojread2]

L O L @ chuck

[ummmm]

Be fair Chuck....some of us are completely clueless :-(

[ChuckFickens]

OK, I'll take your point, ummmm,...

Pauline, please provide..

Make and model of computer. Version of windows (preferably what, if any service packs for windows are installed as well) make and model of router and what type of wireless security you are trying to use (WEP, WPA, WPA2)

Because to be honest any answer anyone gives without the above information is going to be no more than a wild guess.

[heathfield]

It seems to be a universal rule...router security must never be designed so as to be user friendly! ;-)

[pauline1948]

its a dell lap top not a computer,its a latitude d600 its windows xp Sumvision Wireless-N 150Mbps Broadband Router SVW311R. Operating Temperature
0℃ ~ 40℃
Impedance
50
LAN
WLAN→LAN 93Mbps WLAN→WLAN 93Mbps
Sensitivity
54M:-74dBm@10% PER; 11M:-85dBm@8% PER; 6M:-88dBm@10% PER; 1M:-90dBm@8% PER
Frequency Range
2.4GHz-2.5GHz
Antenna Gain
One Non-detachable external antenna (5dBi)
Storage Humidity
5% ~ 90% RH non-condensing
Polarization
Linear; Vertical
Storage Temperature
-40℃ ~ 70℃
Receiver
Outdoor - 400m ; Indoor - 100m
Power
20dbm
Output Power
# Output Voltage Range 9V~1000mA
Input Voltage
AC 110~240V
Operating Humidity
10% ~ 90% RH non-condensing
Beamwidth (HPBW)
360 degree
Gain (peak)
5dBi
EVM
-30dB
Voltage(Min-Max)
Max - 1W ( does that help)

[ChuckFickens]

LOL!

OK, to be honest, no not a lot, you still didn't actually answer most of the questions I actually asked.

But the first this I'd suggest trying is making sure that you have the latest service pack (SP3) installed for XP, as XP doesn't support WPA security without at least SP2 or later.

If you simply right click on my computer on the desktop or the start menu and select properties it will say which service pack level you are at.

[rov1100]

If your problem is anything like mine which displays a blank box asking for ID and password. I ignore this and remove the box and request again. This time the box appears with the ID and password which of course I reconnect.