5029, I share your frustration stated elsewhere on the site.
The link that you have given is hardly a mine of information and makes no effort to advise new users about searching etc. We can all benefit from advice to make our lives easier and more comfortable. May I, politely, offer you a tip. When you insert a link if you include the http prefix it will allow others just to click on it to be redirected instead of having to type the whole thing. Not a big issue, but it's really useful to other users. So, your link :---
http://www.theanswerbank.co.uk/Article.go?id=29&ca
tegory_id=null
;;
I'm not taking issue with you, just trying to ask for patience and understanding from all parties.