Royal Mail leaving small parcels on doorstep

[Noggin-the-Nog]

I have ordered a few small items online recently (ink cartridges) only to find that Royal Mail has left each one on my front doorstep anfd I find it there when I get home. Granted my doorstep is set back from the road, but I thought that they should retain the parcel and leave a note to collect it from the Post Office if they can't deliver it. What experiences have others had?

[DaisyNonna]

Only get mail every other day. Postman never rings bell, just puts a card through the door. Very inconvenient. No car, so walk to bus stop and hope.

[puternut]

Repoted it as lost to the catalogue it was ordered from. I mean it was their delivery guy - or maybe their delivery companys guy - who I considered at fault

[lady-janine]

glad to hear you got that sorted out. did you tell postie?

[puternut]

[After sleepybyes] - was delivered by Royal Mail van not postie as such so no way to know who it was!

[JaneGray]

I have ordered ink cartridges and the post man very kindly hid them behind the plant in my porch.
From his memory he delivered them on a Monday.
The only problem was I did not spot them and I complained to Amazon and they sent me 2 more free of charge by recorded mail.
I saw the postman on Saturday morning and he pointed to the original ink cartridges.
He did hide them well but the only problem was he really hid them too well. I have however told him to hide anything like that in the same place in future.

Jane

[spudqueen]

You can arrange to collect items like this at your local Post Office, the only thing is that it will cost you £1.50 per item. If I were you I'd either try and catch the Postman or ring the local delivery office and ask that if you're not home in future to put a card through your door and return to the Delivery Office. That shouldn't cost you, however it would mean a trip to the delivery office, which may be a few miles away.