Update to yesterdays post - Urgent laptop help needed.

[Smowball]

Ok, did full scan on laptop and came back as no viruses, no hardware prob, all clear. Still froze as soon as switched on. So finally restored laptop back to factory settings and now works just fine - for now!

My Q is, how do I know what was wrong with it?? it didnt have any programmes installed that were then removed - my son had only had it back 2 weeks and so hadnt put anything on it. Am baffled!!

[Smowball]

overclocking? whats that?

[rojash]

"my son had only had it back 2 weeks and so hadnt put anything on it"

Most of the kids I know can fill a computer with junk, viruses, unwanted add-ons, etc. in about 20 minutes.

[Nibble]

As you had to restore the lappy to factry settings, this suggests that the downloaded applications & user files were the source of the problem. But wait and see how long before it falls back to it's latest problem situation.