I've always said BT are a rip off. Up until eight years ago I was with them for my phone and Internet (Evenings and Weekends). I seldom used my phone except to call those in my BT Family & Friends list but despite being a relatively light user my quarterly bills were always in the region of £130 - £160. I eventually terminated my contract with them and signed up with Virgin Media (or NTL as it was then known) for 24/7 broadband (and no line rental required!) at a cost of £12.00 per month and also signed up for a contract mobile phone from 3 for £15.00 a month and have never looked back. Admittedly, Virgin Media have increased their prices since then (to be fair, they've also increased their broadband speed) but they're still a lot cheaper than what I was paying to BT in 2004. Would I ever go back to BT?... When Hell freezes over!