Has the internet turned you in to a moaner?

[hc4361]

I was furious with my local councilor yesterday and told him so on Twitter and made a formal complaint to the Electoral Registration Officer via email.

The other day I emailed Hovis because the loaf of bread I bought was not satisfactory (thank you for the vouchers for 3 free loaves, Hovis).

How easy it is to give vent to your spleen with email, the internet to find the CEO's name and contact details, and social media.

I doubt very much I would have bothered putting pen to paper, sticking a stamp on, walking to the letter box and posting my complaints unless it was very serious in the dark ages before the tinty netty.

Am I the only one?

[Mick-Talbot]

No

[Mosaic]

Turn this question around and you have 'has the internet made it easier to complain effectively?'
The answer has to be 'yes'.

[naomi24]

No. If I have a complaint, I write letters as I've always done.

[Bambiagain]

I don't think it's made any difference to me - if I needed to moan in the past I did and I'm no more likely to now. My mother was an arch-moaner and she died before the internet appeared. I shall never forget the saga of the Cracker Barrel cheese (if you don't know or remember it, it was cheddar wrapped in red foil or similar so you couldn't see the cheese inside. I think Kraft produced it). She bought some, opened it and found it was mouldy, so she complained. In return she got a voucher or something. Then she bought another pack and it was mouldy and she complained. By the third or forth time she was getting hampers full of goodies delivered. So she kept buying the cheese in hopes that it would be mouldy again.

[237SJ]

Not really. I prefer to complain by letter. I always think a physical letter that lands on someone`s desk is harder to ignore than an email.

[Bambiagain]

...fourth...

[B00]

There's not a whole lot I can be bothered to get het up about. Factor in my inherent laziness and no, i've never made a complaint, life's too short and i'd simply chalk it up to experience and move on.

[hc4361]

Must take Boo's chill pills :)

[cathfromsaron]

yes, i certainly complain much more regularly now i don't have to speak to someone personally, or buy a stamp!

[China Doll]

If I've ever had to make a complaint then I've done it there and then. By the time I get home, I simply can't be arsed.

[Hopkirk]

Not quite the same, but a bit like this

http://imgs.xkcd.com/comics/duty_calls.png

[hc4361]

China, the problem I had with the councilor concerned the literature he pushed through my door.
I didn't realise the bread was 'off' until I got home, as is very often the case.

[mccfluff]

i love a moan

[rowanwitch]

Especially when it results in compensation or good will gestures dropping through the letterbox..
£10 from national express after a funfare journey that only cost £6.50 was uncomfortable due to faulty heating
£6 from virgin....late running
£15 Sainsburys rude check out operator
its so easy and it gives them info for targetting service improvements