ChatterBank2 mins ago
incompetent post office
15 Answers
this is un-believable.
i got home on monday and there is a card on my doormat. they tried to deliver a letter, the sender did not use enough postage - therefore there is a fee to pay £1:09. i chose the 'with postage' option, and stuck three first class stamps on the card - then posted it to the sorting office. as per that option. fee is paid .. they should deliver the letter.
i've just got home today ..... that same card is on my doormat again . what goes on? have i wasted three stamps?
i've sent them an e-mail about this (for all the good it will do) now to wait and see what happens. if the letter is not delivered by tuesday - i shall go down there and make a lot of noise.
i got home on monday and there is a card on my doormat. they tried to deliver a letter, the sender did not use enough postage - therefore there is a fee to pay £1:09. i chose the 'with postage' option, and stuck three first class stamps on the card - then posted it to the sorting office. as per that option. fee is paid .. they should deliver the letter.
i've just got home today ..... that same card is on my doormat again . what goes on? have i wasted three stamps?
i've sent them an e-mail about this (for all the good it will do) now to wait and see what happens. if the letter is not delivered by tuesday - i shall go down there and make a lot of noise.
Answers
Best Answer
No best answer has yet been selected by excelsior-1. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.had one this morning actually. i woke up at 0430 as usual for my morning shift.
for some reason my brain told me it was saturday. i've travel plans for saturday, therefore i started to do this morning what i'm going to do on saturday. it was only as i was shaving i suddenly realised it was still only thursday. i was gutted - two more days of early shift
for some reason my brain told me it was saturday. i've travel plans for saturday, therefore i started to do this morning what i'm going to do on saturday. it was only as i was shaving i suddenly realised it was still only thursday. i was gutted - two more days of early shift
Are you saying that by sticking three stamps on the card they count that as you having paid the excess owing? That seems a daft thing to me, as it will then cost them wages in processing it, and then posting out the original, its not as though you are actually paying them the money or am I missing something?
Excelsior-1 it seems that the card has gone through the system again without anyone noticing the stamps on the back . Repost the card and write next to your address on the front - "Stamps are on the back" . If it comes back a third time its clear that the delivery officer does not know what to do with the card and you will have to get in touch with the sorting office - the number should be on the card .
You should have received a reply to your e-mail , but you need to tell them your postal address for them to know who you are - they can't work that out from an e-mail address .
All the best .
You should have received a reply to your e-mail , but you need to tell them your postal address for them to know who you are - they can't work that out from an e-mail address .
All the best .
Excelsior 1 - have you tried asking the on-line assistant ;
http:// www.roy almail. ...ce/p ersonal -custom ers
Go to the box where it says "ask Sarah your on-line assistant "
http://
Go to the box where it says "ask Sarah your on-line assistant "
UPDATE.
just went to sorting office and picked up the letter.
i told the guy the whole story, and he was very polite and apologetic. he could not understand how they sent me the card back instead of the letter. as he was so nice, i could not bring myself to rant and rave at him.
the letter turns out to be another one of you applying for a copy of the christmas lights quiz .. so, i've now sent the quiz to you with an apology and an explanation for the delay.
just went to sorting office and picked up the letter.
i told the guy the whole story, and he was very polite and apologetic. he could not understand how they sent me the card back instead of the letter. as he was so nice, i could not bring myself to rant and rave at him.
the letter turns out to be another one of you applying for a copy of the christmas lights quiz .. so, i've now sent the quiz to you with an apology and an explanation for the delay.
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