M&S profits down? I have the answer!

[Ann]

I am very frustrated! My favourite jeans M&S Per Una Roma Bootcut size 18L have been discontinued in the longer length leg (32")
In their great wisdom, the buyers have decided that anyone who wears size 18 is obviously not a tall person so does not need the longer length, they are now only made in size 18 Short and Medium leg. The sizes 10 - 16 all have the longer leg lengths but anyone above a size 16 are now deemed to be short Ar*ses so they no longer need to sell them.

What stupid excuses M&S Customer Service came up with today when I rang them.
"You are in the FRINGE sizes madam and the longer length is not made in your size!"
What exactly IS a fringe size? It made me feel suicidal to be told this, and I do not consider myself to be grossly overweight!!!
"There is no call for them, our buyers have decided" (No, strangely nobody is buying them as they are NOT AVAILABLE TO BUY - numbskulls!)
I informed them that IMHO M&S profits are down as they are simply not giving customers what they require and they had just lost £70+ in sales as I wanted 2 pairs!

Anyone else frustrated with M&S - I think they have lost their way ...............

[237SJ]

There are M&S outlet stores all over the country. If the jeans have been discontinued, they`ll almost certainly end up in there.