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Communication and body language

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abstibus | 09:15 Wed 31st Oct 2012 | ChatterBank
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I don't know if this is the correct category or not. I was reading the other day that face-to-face communication is 35% verbal and 65% body language (percentages vary a little).
Do you agree?
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Most definitely. Look at someone's face while you are talking. Then compare that to a telephone call.
This is rubbish - one of my bugbears

The figure typically quoted is 93% is non-verbal

How can you possibly measure something like this

If you dig into the annals you can find the original paper the work was done on - someone did a brilliant paper called

"93% of communication is non-verbal: How urban myths proliferate" - the author of the original paper agreed and complained how his work had been continuously hijacked by pop-psychologists and business training people.


The actual work came from the famous TV debate between Kenedy and Nixon where Nixon was nervous and sweating and Kenedy looked calm and collected.


Everybody who saw it on TV thought that Kenedy had won whereas anybody who heard it on the radio thought Nixon won.

The numbers related to this.

You simply can't measure a statistic like this it doesn't make sense - it's like adding 3 bananas to 27 jokes
and 90% AB!

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Communication and body language

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