Sort of Update

[queenofmean]

Back off to the worst hospital on the planet - Eye Hospital - tomorrow. Wonder how many people will be ahead of me this time. But its not like I can leave this time as they need to sign me off so I can get my specs changed. Will let you all know what goes down tomorrow

[Mamyalynne]

Good luck, QOM, I was at my Eye Unit last week, always take a few books lol Hope it goes well.

[gness]

Good Luck Queen. Why are eye departments so awful? I have to go yearly....except for the last two years when I cancelled the appointments. Still getting over the time the nurse gave me a tissue to cover one eye after wiping her nose on it.

[tonyav]

Good luck qom, it's gotta be done though.
Jaysus gness, wiped her nose on it first !.

[gness]

Yep.....busy yakking with colleagues as usual while I was waiting for chart reading test. Without thinking wiped her nose....yakked some more...then handed me the tissue and told me to cover one eye.......

[queenofmean]

thank you guys. It is partly to see how things have worked after the laser, but I also have a possible retinopathy appointment since I left last week after I told them I couldn't stay past 4pm. I will take some reading material along as long as they don't put in loads of drops.
gness thats well erm...yuk lol - mental note take tissues too lol

[Psybbo]

Good luck QoM, take a good book, or do what gness did, throw youself on the floor and start screaming xx

[queenofmean]

Lol I am reading a good book but I am finding it soooo hard to read. I can sure as hell do that aswell haha...just ask nungate xx

[corylus]

Eye clinic in my local hosptial has to be seen to be believed! (Geddit?) No waiting room, sit in a corridor with patients on trolleys being wheeled past, desultory cleaners sweeping dust into corners and leaving it there, nothing to read but stuff on noticeboards, nursing staff scruffy and have 'can't care less' attitude. I've compained about waiting times and service several times and was told by Clinic Sister on last occasion when I ranted at her that they are aware of the short comings of the adminstration of the clinic and that I should put in a formal complaint. My response, 'As Sister in charge of the clinic and aware of the problems why don't YOU do something about it? Then stormed out!

Next appt I was seen immediately and treated with the utmost respect!!

Try it, if more people complain they might just DO SOMETHING!

(NB worked for NHS myself for years and ran my own clinics and caseload)

[queenofmean]

^^^ would you come with me when I have to go?

Last time there was one dr on duty and 25 people waiting in front of me. I have a letter penned and if I have any issues tomorrow its being sent

[corylus]

Send copies of your letter to PALS (Patient Advice and Liaison Services) at your hospital and to the Chief Executive of the hospital, also the clinic manager, an investigation procedure will then take place and (ha!) something might get done. Don't just sit there for hours, it's not just your problem, think of all the others who sit there like stones without ever querying why. It's really not good enough.

[Eve]

Aww, my eye hospital is pretty good. Long waits but each area has its own separate waiting area in the new bit of the hospital so it's very nice - lots of different clinics separated off. Got a nice cafe and little shops and even a Costa right by it so I'm very lucky. Hope it goes well! I'm back in a few weeks.

[Eve]

I just looked my consultant up, apparently he has a special interest in Strabismus whatever that is, sounds impressive whatever it is though :)

[parkie]

I know this has surely been
A long haul, queenofmean
Let's hope tomorow
You'll be signed away
And live to fight another day.

[queenofmean]

Will look into it corylus.
Hope all goes well for you too Jenna.
Aww thank ya much Parkdale

[excelsior-1]

I'll be thinking of you tomorrow, queen
Good luck

[Eve]

Fingers crossed for both of us :) I'm very lucky with the eye clinic and rhumatology and physio but know what you mean as main outpatients not too bad but if you are sent for general bloods it's like a cattlemarket, so many people they have a ticket system and nowhere near enough seats, it's just crazy! Thank goodness rhumo have their own bloods nurses - makes such a difference.

[queenofmean]

thank you Excel :)

I just wish they had more doctors on duty really the kids department were whittled through but us adults not a chance with one dr on duty