If you mention useful information about your computer setup, i.e. generally at least what version of windows and for website problems what browser you are using you'll get more than generic answers, we'll try and help you precisely as long as you give us something to go on.
Apologies for all my errors Chuck - I can be a prize idiot sometimes without really trying when it comes to 'puters, but I have noted 'technology' etc.
I think Java is fully up to date as I need this for another site I visit.
I'm on Windows 7 and does Google Chrome make sense ?