Wireless Rapoo Keyboard And Mouse Not Working

[andydingdangdoo]

Hi,

I have a new Rapoo wireless mouse and keyboard and when I plug in the wirless dongle to my win7 64bit machine it works for about 5 seconds and then it stops. There is then a chance that if I move it to another port it will do the same but more often than not it does nothing.

This is supposed to be plug and play but I have also tried downloading drivers and pairing software but no joy.

Any suggestions? Theres nothing else to interfere with it.

Andy

[pinkyboyid]

If the Rapoo wireless frequency is using 2.4Ghz then it could possibly be interference from other close proximity devices such as a cordless phone.

Some info at: http://tech.slashdot.org/story/00/06/15/1833245/beware-of-24-ghz-interference

Another possibility is incompatible windows drivers. Worth checking that the window driver is capable of operating in a 64bit environment.