New Shower Kit - Help!

[Mattk]

I bought a new shower kit and tried fitting it earlier. The kit comprises the wall bracket with shower head holder, a shower hose and also a shower head i.e. everything you need.

Tried fitting it earlier but the shower head doesn't hold firmly within the bracket. The hose is slack within the hole so I assume the fitting at the base of the head should slot into the hole to provide the fit. It has tapering sides but doesn't fit the hole at all!

Am I being incredibly dense here?!

Please help.

[The Builder]

Yes, it's the handle that is held, not the hose.
It wouldn't be the first time that they've included the wrong holder.

[Graham-W]

Are you sure you've got the bracket the right way up?
Ducks and runs for cover.

[alavahalf]

I think TB is losing his grip ... go and have a look at your shower. It's the collar on the hose that is gripped not the handle ..http://tinyurl.com/9wbphhs

As far as I am aware there are only two sizes of collar ... the Mira fitting and the Universal fitting.
The two are not interchangeable as they are different diameters.

[Mattk]

Thanks all. I swapped it for another and all is well...finally!

[The Builder]

Picky...picky... picky ............... Homer's right. That's what I meant. Sort of .

Yes, of course it's the collar. Bit out of touch really........ I usually fit only the ones that come out of the ceiling. Don't use hoses ...... ;o)
That's my excuse anyway. ;o)

[malagabob]

As Graham says you prob had the shower head holder upside down.