Editor's Blog1 min ago
Tesco Credit Card Payment..
4 Answers
I pay monthly by online banking and I had a letter from Tesco saying the sort code and their account number has changed and to update the payment details. I did this and sent last months payment off as usual but then yesterday I had a letter saying I have been charged £12 as they have not received it. After checking my bank statement the money had been re-credited to my account.
Not sure whether to try and send the money again, online or to send a cheque?
After checking my statement with Tesco and the letter they sent me, the sort code/account number (thats on the payment slip of the statement) aren't the same as the ones they said to amend it too on their letter? Should they be?
Thanks.
Not sure whether to try and send the money again, online or to send a cheque?
After checking my statement with Tesco and the letter they sent me, the sort code/account number (thats on the payment slip of the statement) aren't the same as the ones they said to amend it too on their letter? Should they be?
Thanks.
Answers
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Yele - I know exactly what you mean, I received the letter with the new codes, and I changed the numbers with my bank for my Faster on-line payments. I then spent an anxious few days hoping the payment got to the right account - which it did. However, like you, I am still receiving statements with the old sort code and account number on it - but I am definitely sending payments to the new numbers and they are getting through to my account.
All I can suggest is that you re-check your on-line banking to make sure that every single number on the new details is correct on your record - and if it is, send a test payment of say £1 to see if that gets through OK. As I recall the original letter said that payments sent to the old account details would continue to get through to accounts for a few weeks yet.
I'd still try ringing Tesco to see if they will consider clemency during this changeover period.
All I can suggest is that you re-check your on-line banking to make sure that every single number on the new details is correct on your record - and if it is, send a test payment of say £1 to see if that gets through OK. As I recall the original letter said that payments sent to the old account details would continue to get through to accounts for a few weeks yet.
I'd still try ringing Tesco to see if they will consider clemency during this changeover period.
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