O2 share certificate - never received, or lost ?

[CW1]

Hi,

Was in the middle of a temporary house move when the deadline for sending in O2 share certificates re the compulsory buy back passed, and I can't find my certificate(s) any where !

The more I think about it, the more I'm convinced I never actually received it when they changed from MMO2 (I have that one) last March. Lloyds want to charge 10% of the value for issuing a "new" certificate tho' they're in no doubt I own the shares - they pay the dividends to me, and I received all the bumpf about the buy back.

Is there anyway round this 1% charge, especially as I seriously don't remember receiving a new certificate ? Maybe a change of address - would they issue a new certificate ? Or would they want the certificate to do that ?

Cheers.

[dzug]

Share certificates don't contain your address - normally they have a counterfoil you fill in and return if you change address. You don't get a new certificate.

The only possible way round the charge is to wait for the shares to be acquired compulsorily - if they ever are. They might then pay out automatically without insisting on a certificate - but it's only might.

The other thought is that the charge is mainly an indemnity against fraudulent use of the share certificate. If you can find some other form of indemnity it might be cheaper and they might accept it. Again only might in both instances.