Is This Right?

[cupid04]

My local co-op was selling Hovis bread with 50pence off your next hovis.
Managed to save 2 50pence off vouchers and when I tried to redeem them I was told they were no longer selling hovis.Only brought the bread a few days ago. what would you do or say. Can I insist they refund it? They must
have known they were changing suppliers when I made my original purchase.

[B00]

My store seems to be phasing out Hovis, we've started putting Kingsmill on the shelves now.

"Can I insist they refund it?"

Yes of course you can, don't guarantee that you'll get it though.

[ChillDoubt]

Always plenty of sliced Hovis around at my local Aldi.

[cupid04]

I can probably redeem them elsewhere in another supermarket but I wouldn't save anything as i'd either have to pay bus fare or get OH to take me there in the car. I'll probably cut my losses.

[Wharton]

1 Attach vouchers to brick
2 Wait till dark
3 Throw brick at co-op window
4 Make sure it's 'well-fired'

[Baldric]

Sounds like sharp practice to me

[EvianBaby]

There probably some t&cs somewhere that say 'in participating stores'.

[Wharton]

Aw, thanks cupid pal, just noticed 'Best Answer' :-)

5 Remember to erase anything on the voucher which could identify you :-)

[Just-Jude]

Sounds like the kind of trick B00 would pull.

[Tilly2]

Have you tried ringing their customer services department, cupid? They might offer you some other kind of voucher.

[DTCwordfan]

(excuse me, cupid) feeling better, tilly?

[AlwaysConfused]

My store has also slowly phased out Hovis. Kingsmill dominates now and Warburtons is growing in popularity. Your local co-op would not have known about the coupons until the bread arrived in-store. Pain in the butt for you, though!

[Tilly2]

Slightly, DTC. Thank you for asking.