ChatterBank0 min ago
Ebay Suspicion
30 Answers
I've sold a couple of ornaments on ebay and sent them 1st class signed for (£6.25), they arrives and the buyer says they are damaged. The buyer joined ebay 1 hour before they placed the winning bid. they say it is their first ebay ourchase, i took 12 pictures of the items pre-packing/posting. I have replied to the buyer attaching 5 photos, as that is the limit, they replied doubting that i had taken 12 pictures, therefore i have replied attaching a further 5 and asking if they would like the other 2 aswell. i have explained the ebay rules that they can return the item (at their expense) va a signed for/tracked service and if i agree with them i will refund the purchase price plus the postage, they are being quite rude and it suggests to me they are a seasoned EBAYER that for some reason had to set up a new account. what do you think?
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I have just won a similar case, the buyer said a new item I sold was dirty and damaged and demanded a full refund without returning the item, I offered a 50% refund which he refused and escalated the case to ebay. They told him to return the item by recorded delivery before I made a refund, he did not return it so ebay closed the case and I did not have to refund anything.
I have just won a similar case, the buyer said a new item I sold was dirty and damaged and demanded a full refund without returning the item, I offered a 50% refund which he refused and escalated the case to ebay. They told him to return the item by recorded delivery before I made a refund, he did not return it so ebay closed the case and I did not have to refund anything.