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Sending An Email From Microsoft Office.

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Spoonboy | 02:13 Wed 05th Jun 2013 | Technology
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Every time I try and send a document attachment from microsoft office I get an alert come up saying that "outlook" is temorarily unavailable. I presume "outlook" is a server site, does that mean I have to register to it in order to send email document attachment to the people I need to send them to?

Your input would be appreciated. Thanks in advance.
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I'm still a bit lost but I'll have a go at answering anyway! >>>My email service is google I assume that you mean Gmail (i.e. your email address ends in '@gmail.com'). I'll further assume that you access it from a web page in your browser. (It's possible to configure an email client to work with Gmail but most people just use the web-based access). Create your...
12:29 Thu 06th Jun 2013
Please help us to help you:

Microsoft have (confusingly and annoyingly) given the name 'Outlook' to two entirely different things. Firstly, there's an email client called Outlook (which has been around for many years and is in most offices in the country, as well as on many home computers) Now there's also an email service (previously called 'Hotmail') which can be accessed through a web browser. I'm not entirely sure which one your message is referring to!

It would help to know how you're trying to send the attachment. Have you created a new email (in the ordinary way that you'd send a text-only email) and then tried attaching the document, or are you right-clicking on the document and selecting the 'Send to' option?

It would also help to know whether your email provider is Outlook/Hotmail, or a completely different service.

Without the answers to those questions it's hard to advise you but I'll take a guess as to what the problem might be:

Many people now use web-based email services (which you access via a web browser, such as Internet Explorer, Chrome or Firefox) rather than using an email client (such as Outlook, Outlook Express, Windows Live Mail or Thunderbird). That's fine until you try to use the 'Send to' option offered by Windows. That function opens an email client, with the relevant document already attached. I suspect that you're using the 'Send to' option, which is trying to launch Outlook (as your default email client) but it can't do so because either:
(a) there's a fault with the program ; or [far more likely]
(b) because you've never configured Outlook with the relevant server information for your email account.

If my guess is correct, you'll either need to configure Outlook with your account details (which I can't give you without knowing which email service you use) or, far simpler, forget about using the 'Send to' option altogether. (Simply create a new email in the same way that you would for sending a text-only email and then click on 'Attach').

Chris
Question Author
Hi Chris. Thanks so far for your input. My email service is google, I have tried sending text only via the email sign on microsoft office, I have not even thought of right clicking as you assume. Can I send it to my google email account and then forward it to the respective parties?
I'm still a bit lost but I'll have a go at answering anyway!

>>>My email service is google

I assume that you mean Gmail (i.e. your email address ends in '@gmail.com'). I'll further assume that you access it from a web page in your browser. (It's possible to configure an email client to work with Gmail but most people just use the web-based access).

Create your document in Microsoft Office and save it. (That's important, asyou can't email an unsaved document). You can then close Microsoft Office if you want to.

Open your web browser (Internet Explorer, Firefox, Chrome or whatever) and log in to your Gmail account. Create a new email to the recipient(s) whom you wish to send the document to. Click 'Attach a file'. When the file selection box opens, navigate to where you've saved the file (e.g. 'My Documents') and double-click on it. You should then see that the file has been attached to your email, so you simply need to click on 'Send'.

If I've misunderstood anything, please advise me and I'll have another go!
Question Author
Thanks buenchico, I wll try that. I was on office when i tried sending the document as an attachmen; but you have given me food for thought trying a different route.
Question Author
Buenchico: how easy was that?! Thanks, I did not reralise it was so straightforward. I think you deserve two spoony awards :))

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