Hi for some reason I am unable to open email attachments everything seems to be in word, when I open it and is unreadable I think Microsoft asked me which programme to use and I can undo, can someone advise thanks
You need to associate the relevant files type(s) to the program(s) you want to open them with. It's not a difficult task but we can't provide you with exact instructions unless we know what the attachments are. Are they, for example, images in the jpeg format or perhaps something like Excel spreadsheets?
If you're not sure what the attachments are, please tell us the file extension(s). e.g. if an attachment is shown as 'mydog.jpg', it's the 'jpg' bit that we need to know about.
Save one of the attachments to somewhere on your hard drive. Go to its location and right-click on it. Select 'Open With > Choose Program'. Click on the program that you use to read PDF files. (It's probably Adobe Reader, unless you've installed an alternative, such as Foxit or SumatraPDF). Put a tick in the box where it says 'Always use this program . . .'. Then the PDF should open correctly, as should all PDF attachments in your emails.
If you've got ONE of the attachments to open with Adobe Reader AND you followed my instructions to select 'Always open this type of file . . .', above, all other PDF attachments should now open automatically in Adbobe Reader.