termination fee dispute with virgin media

[uttoxeter]

i am in dispute with virgin media about a termination fee and would like some advice kenneth stacey

[stoofur]

What is your dispute?
Who is Kenneth Stacey?

[factor-fiction]

Is it a termination fee or is it a payment of the remaining tly contractual payments?
How much is the fee?
Can you tell us the circumstances?

[bednobs]

it's really hard to give any meaningful advice with such scant details.
Are you disputing you owe anything? disputing the amount?

[uttoxeter]

i had a verbal contract with virgin media with no mention of a contract when i said i wasnt satisfied they replyed saying give 30 days notice and that would be okay which we did they then sent us a bill for 180 pounds for a termination fee i dont think this is fair we had been with them for 15 months and paid everything by direct debit i think they are wrong ask for a terminationn fee

[wolf63]

What did Virgin Media say when you queried the termination fee?

http://help.virginmed...elfservice.controller

http://shop.virginmed...r-cable-services.html

Are these pages any good? I have always found Virgin Media to be helpful and they have fully explained anything that I have queried.


.

[whiskeryron]

As I see it you were with Virgin Media for 15 months & then you gave 30 days notice of termination. Check your original contract that you had when you started with them, if it was a 12 month contract then you owe nothing,however if it was an 18 month contract you are in breach of that contract & quite rightly you owe them £180.00'
Ron.