Head Honcho Details

[sherrardk]

Can anyone point me in the direction of the email/contact details for the head honcho of Kickers shoes please? I am on a mission but my patience and googling skills are not as good as many on here. Thank you, x

[boxtops]

All I quickly came up with from their website was the contact us page http://www.kickers.com/en/contacts

[boxtops]

or here's customer services http://help.kickers.co.uk/

[sherrardk]

Thank you, I have telephoned and emailed custom services and they are pants.
Their complacency is beyond belief and if they think I am just going to leave it be then they are wrong.

[wolf63]

Facebook may be your best bet - companies seem to react to negative posts.

http://en.wikipedia.org/wiki/Kickers

[Peter Pedant]

somewhere on AB there is the site address where you can get the email addresses of CEOs.
Works !
Bennie Hoo-jah of TescoBank had me complaining about his ars+y personnel in the same terms they had used to me and didnt like it at all.

[DJHawkes]

Groupe Royer

Daniel Raufast, Founder; Jacques Chevallereau, Designer.


1, rue Eugène Freyssinet
BP 80238 - ZI de l'Aumaillerie
35302 FOUGERES Cedex
FRANCE
Tél : [phone]
Email : [email protected]

[sherrardk]

I haven't been this cross with an organisation since the Wookey Hole incident. They pissed me off so much I managed to get the Advertising Standards Agency to make them change their website.

[tonyav]

Whats happened sherr, has a pair of the kids Kickers fallen apart ?.
Gawd the money we have spent on those things in the past.

[sherrardk]

Boy #2 and thing 2's shoes wore through on the heels after 37 days wear. They're not cheap and I have got refunds for both pairs (from different retailers) but Kickers don't seem to give a Sugar that their £30+ a pair of shoes are so rubbish. Thing 1 has some and hers are fab - thick, solid soles which will take some wearing out. I can't understand how companies can be so complacent in the current economy. I just want them to say why the soles on the boys shoes are so crap compared to girls shoes.

[joeluke]

Just goes to show that expensive doesn't always equal best

[sherrardk]

I bought cheap shoes last year thinking I was being smart and then had to replace them all at half term. Can't win with shoes.

[Peter Pedant]

try zees:

http://www.ceoemail.com

which seems to be still upand running

[joeluke]

Some kids are more heavy on their feet and go through shoes quicker than others

[sherrardk]

Thanks PP, I found that after your last post. Pentland (who appear to own the Kickers brand) are one of the few companies with no details. However, it will be a useful site for when I have my next major rant.

[tali1]

IAN BLACKMAN was MD - BUT they don't seem to have one at moment-which is odd
http://www.linkedin.com/in/ianblackman
WILLIAM IRVINE is/was MARKETING DIRECTOR
No email contacts though
Oh , btw none of these peeps will personally deal with you they will pass it off to someone much lower

[PringlesQueen]

When I had a problem with Kickers shoes I sent them photos of the problem via their website. They gave me an immediate refund, plus a voucher to use against a future purchase. No hassles at all!
Perhaps I was just lucky?