Having To Buy Candy Crush Levels Again

[shivvy]

I have been playing Candy Crush on my iphone and got to approx level 275. Unfortunately then my iphone needed to be restored. All the apps loaded back on but when I went to play Candy Crush it had not 'remembered/saved' my level and started me at the beginning again. This means that I have to buy again the levels that I have already bought.
Is there anything I can do to not have to buy them again?

Thanks.

[Alex_Higham]

I know nothing about Candy Crush; or Facebook to which it appears you have to reconnect. :-

https://forums.king.com/en/forum/candy-crush-saga/bugs-known-issues-ccs/my-candy-crush-has-reset-livid#.Un9f2rS7TxA

[hc4361]

I play candy crush on both my pc and my android tablet. They synch with each other and I've never paid a penny to play yet.

[shivvy]

Thanks for that link Alex. It looks like I maybe need to connect to facebook to stop it happening again, but maybe there is nothing I can do about it this time.

I play it on my iphone and have never connected it to facebook.

hc - I don't always pay but sometimes I skip the option of playing 1 quest per day to unlock the next stage and just pay the 69p instead!

[johnsonjack575]

i dont think it is possible to get back to 275 level

[shivvy]

Thanks johnsonjack.