Incoming Emails Getting Stuck .........

[Ann]

Hi folks, wonder if anyone can help please.

I'm on Outlook Express 6 and suddenly my incoming emails are not coming in automatically, I have to "coax" them in manually by clicking on "Send and receive" and it usually takes several attempts before they all update.

I haven't changed any settings and this problem has been going on for over a week now. I'm with Talktalk. Any suggestions why this is happening please?

[Buenchico]

>>>I haven't changed any settings

. . . but Outlook Express is notorious for simply 'forgetting' your settings!

Check that OE6 is configured to automatically look for new mail periodically:
http://email.about.com/od/outlookexpressmailsync/qt/Check_for_New_Mail_Periodically_in_Windows_Live_Mail_or_OE.htm

If you find that the settings appear to be correct, try removing the tick alongside 'Check for new messages every __ minute(s)', closing OE6, restarting it and putting the tick back again. I've no idea why that should work but personal experience suggests that it often does!
;-)

[Ann]

Thanks Chris! Thought you had solved it, unticked the box and ticked it again for checking for emails every 3 mins, re-started computer but sadly it's still the same. My emails are coming in eventually when I click the send and Receive loads of times but I'm getting fed up with doing this every few minutes. Think I may have to ring TalkTalk :(