Upgrade To Bt Infinity 1

[237SJ]

I have BT Total Broadband (broadband plus free anytime calls). BT have been writing to me for ages asking me to upgrade which costs more so I didn`t bother. They have obviously given up trying to get more money out of me because they have now written asking me to upgrade for free. I might think about it when I get around to it but just wondered if there is a catch. Has anyone else upgraded?

[237SJ]

Sorry, should have put this in Technology really.

[craft1948]

They've now written to me 3 times offering the free upgrade.........I'm wondering what the catch is as well.

[237SJ]

The only reason I can think of is that, by not upgrading previously, they`re worried I`m thinking of moving to another company when my contract expires.

[bhg481]

Is the upgrade to fibre? There used to be an installation charge for that plus the rental goes up. Perhaps they are offering to waiver the one-off upgrade cost but you will still pay the extra rental.

[mikey4444]

There is an expansion program going on now with BT. Its called "Fibre to the Cabinet" You may have noticed BT engineers working in your area, putting in new green cabinets in your area. ( Don't be confused by vans that say BT Openreach...its just another division within BT ) These new cabs are distinguished from the old ones by being a little bigger and having a yellow fibre optic sticker on them. This program is to upgrade your line from the Exchange to that new cabinet, with fibre optics. Without it, BT Infinity can't be provided to your house. No other company can provide it either, without the fibre optic component.

So, as they have been completing each Exchange area, they are able to offer much faster downloads speeds. Whether its worth it to you, only you can decide. For example, at present I get about 11-12 mb. With Infinity I could get as fast as 76mb. But I don't download films and such, so at present the extra speed is not of much use.

The extra charge that BT make for these higher speeds can be as little as another £5.00 a month, and the installation can cost only a one -off charge of £30. But it could be that there is a special offer in your area for much less than this at the moment.

There is no catch as such. You may find the extra speed very useful, even if you don't download much if any data. I would visit a friend who has Infinity and use their PC for an hour or so, and then you can see if a move to this better service is worth it. Another £5.00 a month doesn't seem very much in this day and age for such a fast service. This progression on to higher speed by fibre optic is probably more significant to us end users than the change from dial up to our present condition.

[B00]

We'll send you our Infinity Box SJ, we've just cancelled it :-)

[237SJ]

Thanks for the replies. Yes, it is fibre optic. Boo - thanks but your infinity box might get caught up in the christmas post.

[boxtops]

237, we were upgraded to fibre-optic about six months ago - soooo much faster. Go for it.

[silliemillie]

I am having it upgraded tomorrow,

like you SJ they kept hassling me & I kept saying no cos I thought there might be a catch but now they have waived the £30 instillation & assured me it will cost me no more so fingers crossed.

[Tuvok]

They are installing the cables in our village - roll on March, as cost for infinity is LESS than what we're paying now.

[237SJ]

Thanks. I think I`ll go for it after christmas.

[tonyav]

We had it installed a couple of months ago, no complaints from me and it dosn't cost me any more than the old BT system cost me.