broken tv out of guarantee

[Jules001]

My widescreen tv (nearly 2.5 years old) has developed a fault which means it is now not working at all. After this amount of time, who should I contact to see if it can be fixed and what legal rights do I have. Should I speak to the store I bought it from or go direct to the manufacturer. Is it reasonable for an expensive piece of equipment to fail after such a relatively short time.

[Ethel]

How long was the guarantee?

All goods must be fit for the purpose and of satisfactory quality. This means it must last for a reasonable length of time.
It will be difficult to prove but you have 6 years from the time of purchase to start an action.

As your contract was with the shop - go to them in the first instance. See if they will offer a repair, or at least an examination.

Good luck.