I think your doctor, health visitor, social worker, etc has to refer you and even then you only get to use the food bank a limited number of times. These sort of posts make me cross actually. They contain such sweeping generalisations, usually made by people who haven't been in that position. I know in the past I would probably have commented in the same vein, but until you have experienced certain things you have no idea. (And please, don't start banging on about rationing, etc.)