net nanny gone haywire please help

[spurslady]

Please help my Net Nanny chat monitor is going mad I cant uninstall it and it keeps saying data base not found its slowed the computer right down and caused it to freeze on occassions the warning message keeps popping up every few sseconds and its driving me mad with frustration. Ive tried system restorations they dont help any ideas on what i can do? Im also having problems uninstalling itunes the same as someone else has posted.

[funkymoped]

run a total scan, all files and folders, EVERYTHING !!

sounds to me like you may have a virus doin its darndest to cripple your system...

[funkymoped]

you should be able to "delete" the programs you dont want.

do a search for itunes,(start button-search) as an example and delete the files from the list found. had to remove a program that way myself recently.

DONT delete files that are shared, just the ones you know you dont want or need.

[spurslady]

thank you for your help

I tried what you said but still wouldnt let me deleate the thing! I have telephoned toys r us who we brought the computer off at christmas and they are sending system disks to compleatly reinstall everything start from scratch the only thing is ive got 10gig or more of quality tunes i dont wanna loose! hope my back up keeps them and I can try to put them on disk too. not sure how but will have a go if anyone has anytips please feel free to advise!!!!!!!

got till wednesday but in mean time im left with a severley poorly computer!

[funkymoped]

spurslady.

sorry to be the one to tell you this, but i suspect you WILL loose your music !! had to re-boot this comp 18 months ago, due to a virus. we lost 100s of photo`s. the funny thing was i had just purchased a pack of dvd`s to write all my pix to.

before you do re-boot, have you got up to date security on your system ? if so, make sure its all switched on. (could be too late now though) if you havnt got security, see if you can borrow a copy of "McAfee" home computer security. it doesnt need a security code to install it, so you can use a friends...