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One For Hans Or Whoever.....

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DTCwordfan | 18:20 Wed 14th May 2014 | Technology
8 Answers
Here's the situation.

BT customer and normal Hub, Asus PC 2 years old, nearly 3 miles of country line to the exchange - yes out in the sticks and last property on the line. Still get a good download at 9MB, occasionally more, because of Cornwall going onto the advanced network.

However, the PC wireless is cutting out every fifteen minutes or so, necessitating shutting the lid or troubleshoot, about every 10 needing a reboot as it locks up and then on the troubleshoot after the reboot I 'Apply fix' and the wireless is back in.

Now that suggests the network adapter, I know. However, here's the odd thing, when in Truro and on various networks from the business to coffee shops and the Cloud, it hardly ever happens. I would also add that the above can be erratic - midweek far better than the weekend. It also has a habit of dropping when I put the pc down on the desk and step away......

What is going on and any remedy, short of a new adapter - the trouble there that my local pc shop needs it for a week and I can't afford that time out, though they are thinking about starting a loaner service?
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Take a look at the logs in the router and see if there is anything occuring at the same time as your oroblems.

To get into the hub

http://bthomehub.home

Then go to the troubleshooting and then the event log. You will need your hub password - not the wireless password
Question Author
thanks guys......
Question Author
I've tried Chuck's first and we'll see.....
Any difference if you connect with an ethernet cable?
Question Author
I haven't really been on that, Alice, as it's in another room sans le television....! It does snap through though.
Tried moving the Hub around a bit? Could be too close to the tv or your house walling causing problems. Is your mobile connected via the wifi and is that all ok?
Question Author
I'll try moving it a bit, it's an old house here, thanks - Chuck's program didn't cure it.....though I got nigh on an hour stable, two resets needed since then.

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