I have had this printer since last August and has worked ok until this last week.
It works ok when I print, but will NOT COPY now. Would appreciate help please
To copy, the printer needs to scan the document first. Has the scanner bar got stuck or jammed. You will know that as it scans a light moves along the document....is it doing this?
Our Epson did this a while back. I applied a little Vaseline to the slide bar with a cotton bud, worked the thing up and back a few times and then powered it off and back on again so that it went back to the
Worth a try.
proper scan/copy position, and never had any more trouble. Might be similar.