Nuaire Genie Fan - Further Problems!

[moggie 939]

Hello again
I asked about this fan in my bathroom (wetroom) last year as it runs at a trickle (very quiet) with the light off and switching on the light turns it up a notch for extra extraction - returning to a trickle when I turn off the bathroom light again.
I think it was 'The Builder' on this site who helped me then!
It works well for a few months then both the trickle and normal speeds increase so much it is too noisy to sleep even in trickle mode.
According to Nuaire there is no speed adjustment on the module which has to be changed. I know that they are still under guarantee, but this is the third I have had fitted!
My neighbour has a similar fan fitted (not same make, maybe Expelair) and it is whisper quiet.
Any further ideas anyone?
Because of my wetroom without windows it is a must to have this type of extractor, especially as my apartment is only 3 years old and otherwise built to a very high spec indeed.
Thanks a lot

[The Builder]

Hi Moggie .............. have you spoken to Nuaire's Technical Support? .....

http://www.nuaire.co.uk/contact-us/

It should be very quiet (typically less than 30 decibels) at tickover. The control module is likely faulty (again). I don't know if it's available separately, so either that or the whole unit will have to be replaced. I think Nuaire should be seriously interested in such a failure rate. Some of these are quite expensive items, and of course, each time, you have to pay someone to replace it as well.

Since you don't have a window, I think that, by now, I would have gone and found one to throw it out of ............ then begin again with possibly Expelair, or Ventaxia if they make one.

[moggie 939]

Thanks for answering again - yes the first two times they replaced the module and last time the whole unit!

I will follow your link and get on to them again (did it a year ago)

Will let you know the outcome

Thanks again

[Dr_Paul]

The same thing has happened to me after just two weeks. Looks like the control unit failed when the light bulb blew today.

Have emailed Nuaire as their contact page currently throws an error when I try to send a message using the form.

[Dr_Paul]

Just did some more searching and there is a post on http://www.electriciansforums.co.uk/ which says that the Nuaire Genie X can't cope with low-energy bulbs.

So I changed the bulb in the bathroom to a conventional filament and presto! The Nuaire switches straight to trickle when the light is switched off.

Big design flaw!