Sainsburys Discount Coupons

[saintpeter48]

Are Sainsburys discount coupons valid when buying wine and beers? It states on the coupon 'not valid when purchasing spirits and liquers, does wine and beer fall into this category, also on the reverse of the coupon it says, 'proof of age must be produced when using the coupon on age restricted items such as wine and beer!! Confusing or what? I have just been refused using this £6 discount coupon because I had 2 x bottles of wine in my shopping!

[Mamyalynne]

I would contact them , that doesn't sound right at all.

I often get money off offers from them on my online shopping and yes there are exclusions (baby milk,stamps,cigs etc) did you ask to speak to the manager ?

[chelle7272]

That seems contradictory. I would say spirits and liqueurs are not the same as wine and beer. I would contact them about it.

[saintpeter48]

Don't laugh, but I never had my glasses with me so couldn't read the small print on the coupon, waited til I got home then studied the small print, I think the check out girl has made a mistake, I have emailed them and am waiting a response, I will let you know what happens. BTW, check out girl did say it was a new law brought in on 25th May.

[Mamyalynne]

Let us know how you get on Peter.

I once had a wee rant after a coupon was rejected online, called them and yes the date was ok but it expired before my delivery was due (which was the important date) - felt rather silly.

[gingejbee]

It's a strange supermarket that thinks wine and beer is included in "spirits and liqueurs". Surely it would say "all alcoholic drinks"....

[saintpeter48]

Email reply from Sainsburys;
Following the introduction of the new legislation on 28 May 2014, no retailer is able to sell alcohol under the rate of duty price plus VAT. As a result of this, we have reviewed our promotions and made some changes to ensure we are compliant with the law. This means spirits and liqueurs will no longer be included in promotions in the same way that baby formula, fuel, stamps and tobacco are excluded. Customers will no longer earn Nectar points when buying spirits and liqueurs and, subsequently, any spend on these items will not contribute to the required spend to participate in marketing promotions and coupons.

We have communicated these changes by displaying an information poster instore and a page on our website. Our colleagues have been briefed and all of the affected coupons have had the following wording added to the front of them: “Excludes spirits and liqueurs, fuel and other excluded items, see over

We fully appreciate your concerns and have logged your feedback for the attention of our marketing team to take into careful consideration during future reviews''.

But, they have forgotten to say that on the reverse side it says; 'proof of age must be produced when using the coupon on age restricted items such as wine and beer!!

[gingejbee]

...that's because they can be used for wine and beer. As I said, wine and beer are NOT spirits and liqueur.

[cassa333]

liqueur always used to be a generic name for alcohol so wine and alco pops ext would be included.

The discount ticket wording should be changed though becuase they do put conditions on these sorts of things. Such as newspapers and ciggerettes are often not included.

[chelle7272]

I disagree cassa, a liqueur is a specific type of drink, a distilled flavoured spirit, liquor is a generic term.

Ginjebee is right, wine and beer are not spirits or liqueurs so should be included.

[saintpeter48]

Update. After emailing them for a second time they've sent me a very nice reply stating that the wording in their T&Cs is not what it should be and my comments are going to be discussed at the next meeting of the 'vouchers and marketing team'! They have also credited my Nectar account with 1200 points, equal to the £6 for the voucher in question! Well done Sainsburys. :) Thanks everyone for thoughts and advice.