ChatterBank2 mins ago
Pizza Hut
16 Answers
I really, really need to complain to Pizza Hut. It was my younger daughter's birthday today and she wanted Pizza tonight. My elder daughter tried telephoning for about half an hour and we had no answer at all. Eventually she and I drove to the local restaurant (at about 9 - 9.30) and were told they were closed and had been for about the last 1� hours. They said that their three or four receptionists (?!) (depending on their story at that particular moment) had not been able to answer all the 'phone calls and as they had run out of all products there was no point in answering the 'phone - bit of a contradiction there! They also said that their two sister branches were closed (WHY??!!). There were some (very few) customers in the restaurant at the time so I don't know where they had got their ingredients from. We asked why there was no answerphone to explain the situation but apparently a multi million pound operation such as theirs can't run to that. Anyway, the upshot is that I would like to complain but, according to their website, the facility to contact them on-line is not available yet - surprise, surprise. Does anyone have an address or know where i can find them please - they seem a bit elusive to me. Many thanks. p.s. By the way, this is not the first time we haven't been able to get an answer and also previously deliveries couldn't be made because of rain! No wonder we use them so seldom.
Answers
Best Answer
No best answer has yet been selected by Wriggle1. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.http://www.pizzahut.co.uk/restaurant/contact-u s.aspx
Try this link - it seems to be working.
Good luck.
Try this link - it seems to be working.
Good luck.
Pizza Hut (U K ) Ltd.
Address: Unit 1
Imperial Place
Maxwell Road
Borehamwood
Hertfordshire
WD6 1JN
Telephone: 020-8732-9000
Companies House
Registration Number: 1072921
Pizza Delivery Services Ltd.
Trading As: Pizza Hut
Address: 8 Shirley High Street
Southampton
Hampshire
SO15 3NH
Telephone: 023-8078-8488
Companies House
Registration Number: 4441447
Address: Unit 1
Imperial Place
Maxwell Road
Borehamwood
Hertfordshire
WD6 1JN
Telephone: 020-8732-9000
Companies House
Registration Number: 1072921
Pizza Delivery Services Ltd.
Trading As: Pizza Hut
Address: 8 Shirley High Street
Southampton
Hampshire
SO15 3NH
Telephone: 023-8078-8488
Companies House
Registration Number: 4441447
I used to complain about the bishops stortford pizza hut branch because they never answer their phones for delivery - i was always sent ten pound vouchers after each complaint - i sent them via the website and in writing (just to make sure) to the address beryllium has given - but now we have a dominos - never a complaint! they are fantastic! use them!
The best way to complain, is to never give them your custom again. I believe in giving everyone and everything the benefit of the doubt, but if they are consistently letting you down as you say they have been, register a complaint with them, then just don't use them any more. Take your money to places where you consider the food and service to be better. Pizza Hut is such a big company that they just churn out the same rubbish every time knowing that people will be there to consume it. If people stop putting up with what they consider to be negative treatment and go somewhere where they have a much better time, the companies will soon take notice.
Good luck in your quest.
Good luck in your quest.