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Monarch Airlines - Api Details

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cyprus2012 | 13:09 Thu 19th Jun 2014 | Travel
9 Answers
I have posted before about making a mistake on API details and whether they can be corrected at the airport on the day of departure at check in. I now have an e mail from monarch api passport information customer service with them confirming that any mistakes can be rectified on the day of departure at check , should I print a copy of the e mail to take with me in case they don't rectify any mistakes if there are any , or should I take their word in the e mail and not worry any more? I have just been looking forward to my holiday so much and don't want to get refused travel or entry into Spain.
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I'd take the email with me, defo, so that your details can be corrected at the checkin. You don't want any problems the other end (or worse, coming home!).
I recently flew with monarch and they didn't even ask to see my tickets.
Question Author
So should I trust the reply from customer service at monarch that it can be amended at check in , as i get very wary of people who work in the office and people who actually work on the job as the check in clerk could say sorry it can't be amended etc.
No, as I said I'd take it anyway. Better safe than sorry!
Question Author
ok I will thanks boxtops, I take it they would have to amend it if I show them the e mail as that is the airline customer service gurus who should know how the airline is run?
Dunno, cyprus, but the email is evidence of their promise to do it at checkout!
I've asked you a couple of times already in your other threads, why are you so convinced there is a mistake in your API?
It's no big deal for check in to input API -it takes 2 minutes. Don't worry about it.
Question Author
Because when it's done over the phone I worry that they could miss hear a letter or number etc

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