If Chuck says it's above average then you have no cause to complain. Incidentally, to whom would you be complaining if it were necessary.
I have lodged a complaint with BT that my speeds have dropped from 6330(upload) 220( download)...to...1707 and 162. However, whilst my my telephone calls to India were dealt with very politely, the assurance that a local technician in the UK would contact me on the matter within 24 hrs has not materialised.
So much for overseas 'call centres'.
Ron.