Went into our local Homebase today, justyou go into the main building one of their works was standing inside asking " Do you want a basket" I felt for the lad, I think homebase is going overboard with this, what do you think?
It's just that they're trying to make customers feel welcome, make them think that a customer is worth a bit of attention. Rather than just saying, in effect, there's the stuff on the shelves, get what you fancy.