Talktalk Landline Problem

[jacklee]

I reported problem on Friday and their help site shows matter in hand but no likely date for return to normal.
Meanwhile I am having to use mobile at the usual high cost.
How do I contact TalkTalk - online preferably?
Your help appreciated

[DaisyNonna]

Wish I could help you Jack but I do not know.
Much love anyway X

[jacklee]

Hi! DaisyNonna and thanks for your kind thought.
Guess we take so many things for granted - then lost when they packup.
Would be a lovely world if all thoughts were kind ones.
Goodnight, sweet dreams

[twix123]

Hi Jack (no pun intended!)

The following is the URL that I have for the Talk Talk help line. Whether you'll get a real person at the other end of a keyboard is anyone's guess at this time of night:

http://help2.talktalk.co.uk/phone?subcat=11348

Good luck

[ChillDoubt]

Is there any kind of app?
Had a similar problem with my BT landline recently but was able to use my 7 pm-7 am free minutes via a BT app on the iphone. Could save you a packet if there is such an app.

[jacklee]

Thanks Twix - nothing doing!
Service centre shows repair in hand but no completion date.
Will try again tomorrow
Thanks again

[jacklee]

Thanks ChillDoubt - don't know much about apps but will get my son on the case in morning.
Goodnight

[DaisyNonna]

Lekker slaap Jack. May your dreams be gentle.

[jacklee]

FOA Methyl
Lots of noise on landline which went dead on Thursday.
Internet still working - but no phone or my Careline .
Have just managed to phone talktalk on mobile - said my piece! and they promise to ring me soon,
incoming calls diverted to my mobile - useful but not the answer.
Thanks for your interest.

[whiskeryron]

Jack,hope you don't mind me asking , do you live in the Cannock area ?

[jacklee]

FAO whiskeryron
Thanks for call - I live about 25 miles from Cannock.

[Iggle Piggle]

We had no Talktalk internet here for about a week, turned out to be a fault between the green box at the end of the road and the exchange ! Sorted now but what would ABers expect in terms of compensation?