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NZ flights
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For more on marking an answer as the "Best Answer", please visit our FAQ.I have also flown KLM many times and they offer a high standard of service and very competitive legroom compared to their major rivals.
Having flown to NZ on a couple of occassions LHR-LAX-AUK with BA
(probably the quickest route) i urge you to spend the extra money and fly a more direct route! It's a long way!!!!
quickest route I think is via Tokyo - several hours shorter than via LA; no connecting flight on the way back so JAL put you up in the airport hotel for a proper night's sleep. But these are out of London, which may not help.
check out http://www.airlinequality.com/Product/seat_intro.htm for legroom on different airlines (and other flight reviews etc on the same site) - on flights of 24 hours or so, leg room is very important.
I've done many longhaul flights via Schipol Airport with KLM and I can't fault them. Living in Newcastle, I prefer flying via Amsterdam than London. Its a quick flight, Schipol is a major European hub and KLM are a very good airline. I'm planning a trip to Malaysia next yr via Schipol. Hope you enjoy your trip.
A few years ago Amsterdam airport had a bit of a reputation for 'losing' baggage. Not irretrievably - it would invariably be on the next flight and delivered to your hotel or wherever you tell them, but could be a minor inconvenience.
Whether things have improved (they have spent a lot on the baggage handling system) I don't know.
Both your airlines are perfectly OK.