Firefox Problem

[rsvp]

Happy New Year to everyone on AB.
For quite a while now I've had an intermittent problem with Firefox. For no obvious reason I get a coloured blank screen and when I try and close it a small dialogue box appears with 'confirm close' on it. Nothing happens when I press this, it just goes back to the blank screen. I appear to be unable to shut down Firefox and the only thing I can do is minimise it then use either google or IE.
Because I can't close FF I can't uninstall it as the uninstall wizard says FF must be closed to uninstall.
Any help would be appreciated - thank you.
If I don't reply for a while it's because I have lots going on here (I'm not being rude!!)

[Fitzer]

Reboot and don't start Firefox and then do the uninstall

[rsvp]

Fitzer thank you so much - job done and it was so simple - I'm such a thickie when it comes to computers.

[Fitzer]

No probs, the old IT cliche of 'turn it off and on' is only commonplace as it is 'almost' always the first thing to try :-)

[rsvp]

duely noted :-)

[HansUrbancka]

Have you downloaded and re-installed Firefox which, when it is up and running correctly, is a better Bowser than I.E or Google Chrome. ?

Hans.

[rsvp]

no I haven't Hans - my computer seems to be running better too but that may be my imagination.

[HansUrbancka]

I avoid Chrome because it is too intrusive and records your every move. However, if you are happy with that knowledge Google up-dates can give you pups (Potentially unwanted programmes), I wish you all the best and suggest you adopt the old maxim.."If it aint broke then don't fix it."

Hans.

[rsvp]

Thanks Hans - will keep an eye on things and change if necessary.