House Insuranse

[BJS]

Our House Insurance is due for renewing but with quiet a hefty premium. Have got some comparison quotes for quite a lot less but what I am looking for is not the cheapest but a good response if some thing goes wrong and their services are needed. The 2 companies we a looking at are John Lewis and Saga. Has anyone had any experience with either of these 2 claim wise and if so how good were they. If anyone has any other company they would recommend when the chips are down would appreciate any help.

[boxtops]

I have no experience with either of these, but John Lewis is underwritten by Royal and Sun Alliance insurance, it says so on their home page - you might be cheaper going direct to them. I've had good experience with household insurance via Nationwide, and with the Halifax. I agree with you, it's not the premium price which is important, it's the service they provide when you need it.

[gness]

Much to my amazement, BJS....when I had to make a fairly complicated claim a couple of years ago I found Tesco fantastic......

I thought they would make me go through hoops and get away with as little as they could but they were more than helpful from my first phone call...

[Old_Geezer]

Do the comparison sites show customer satisfaction ratings ?

[gness]

One I would avoid from bitter experience when my car was insured with them is Aviva......dealing with them was like speaking to a recalcitrant child.

[bhg481]

I've had good experience with Nationwide to the extent that I just renew with them now, blow the cost. (That's not to say they are expensive; I just don't compare any more).
You only call upon your insurance company when you're in trouble. That's not the time you want hassle and I think that's your attitude, too.